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Sankalp Saxena filed complaint against Makemytrip (india) Pvt. Ltd. on Feb 22, 2019
I had booked my tickets from Bangkok to Delhi for **st Jan **** via makemytrip.com as on **th Jan ****. I saw the ticket rates on the websites and important information and booked * tickets and paid the full amount as well.
Now when I had been returning from Bangkok airport as on **st Jan ****, the airline's authority asked me to give the extra fees for the check-in luggage as the same had not been included in my tickets as they showed me the tickets with * mentioned under the check-in amount, at that time I had very bad experience with MakeMyTrip, though usually in their tickets it had never been mentioned to pay the luggage fee separately and also there is no such information they have provided as important information in their tickets as well. All of sudden, it seems to fraud to me as well, there were even no updates on there what apps channel or via an email on this as well related to such * check-in bookings as well. So as a customer, based on my experience I would suggest to everyone that never booked any tickets for any international travel from MakeMyTrip in the future as they will be hiding the important information and booked the tickets by just showing rates on their websites
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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