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Marq ac by flipkart - MARQ A C DENIED FOR SERVICES OF AC which is under warranty of 5 YEAR DAMAGED BEFORE 1 DAY OF COMPLET

PRAMOD KUMAR SAHOO filed complaint against Marq ac by flipkart on Jun 14, 2024

I PURCHASED MARQ AC ON **/**/**** FROM FLIPKART WHICH IS DELIVERED ON **/**/****. THIS HAS COOLING ISSUE ON **/**/****. SO I REGISTERED A COMPLAINT THROUGH CUSTOMER SERVICES . THE TECHNICIAN VISITED AFTER ** DAYS ,TOLD ME THAT COMPRESSOR IS DAMAGED. HE TOLD ME THAT THEY APPLIED FOR COMPRESSOR. AFTER ** DAYS WHEN I CALL THE TECHNICIAN HE TOLD ME THAT MY COMPLAINT IS CLOSED. THEN I CONTACTED CUSTOMER SERVICES THE TOLD ME THAT MY COMPLAINT IS CLOSED AS I RESUSED TO PAY CHARGES. BUT I WAS AGREED FOR EXTRA CHARGES OTHER THAN COMPRESSOR. NOW CUSTOMER SERVICES TOLD ME THAT MY PRODUCT IS NOW OUT OF WARRANTY SO HE REFUSED FOR REGISTRATION OF CLAIM UNDER COMPRESSOR WARRANTY.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Marq ac by flipkart

18

Total Complaints

11

Total Resolved

61.11%

Consumer Satisfaction

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