PRAMOD KUMAR SAHOO filed complaint against Marq ac by flipkart on Jun 14, 2024
I PURCHASED MARQ AC ON **/**/**** FROM FLIPKART WHICH IS DELIVERED ON **/**/****. THIS HAS COOLING ISSUE ON **/**/****. SO I REGISTERED A COMPLAINT THROUGH CUSTOMER SERVICES . THE TECHNICIAN VISITED AFTER ** DAYS ,TOLD ME THAT COMPRESSOR IS DAMAGED. HE TOLD ME THAT THEY APPLIED FOR COMPRESSOR. AFTER ** DAYS WHEN I CALL THE TECHNICIAN HE TOLD ME THAT MY COMPLAINT IS CLOSED. THEN I CONTACTED CUSTOMER SERVICES THE TOLD ME THAT MY COMPLAINT IS CLOSED AS I RESUSED TO PAY CHARGES. BUT I WAS AGREED FOR EXTRA CHARGES OTHER THAN COMPRESSOR. NOW CUSTOMER SERVICES TOLD ME THAT MY PRODUCT IS NOW OUT OF WARRANTY SO HE REFUSED FOR REGISTRATION OF CLAIM UNDER COMPRESSOR WARRANTY.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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