Xiamoi - Manufacturing Defect

Dear Sir / Madam,

I am writing to you to raise an issue about Mobile Phone and accessories

The issue that I have experienced was: I have booked a new mobile ( Redmi Note ** S ) dated *th-June-**** from Amazon and received its delivery on dated **th-June-****, When i start using it, I faced a voice disturbance issue initially, I cross-checked my mobile network sim car by placing it in my old phone but there is no connectivity or network issue in my sim card
Then  I tried to reach Xiaomi via their website to customer care & emailed my issue but still, there is no such positive response from their side and still, I am facing such issues,

Please help me out in this concern, as I have purchased this mobile phone with my hard-earned money in this pandemic time,

I may request to the concerned manufacturing authorities t get my mobile replaced or I shall apply for a refund of my mobile phone cost

As If someone is buying a new mobile phone & facing voice disturbance issue while calling then what is the benefit of that mobile because the most basic, important function of any mobile is calling smoothly and that is the only fault

Please help me on the immediate basis

Regards
Mohit Birla
**********
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It occurred on: **/**/****

I request Xiaomi to get my phone replaced or initiate the refund on an urgent basis

As every single day is giving my very trouble & losses due to this manufacturing issue

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Mohit Birla

Serial Number: ****************
:

Flat ** C , DDA Flats , Mansarovar Park, Shahdara, Near to Mansarovar Park Police Station
Delhi
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