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Mohit Kumar filed complaint against Xiamoi on Dec 13, 2018
I have purchased a phone Mi Y* on **/**/**** and also got MI protect and my membership started on **/**/**** on oneassist.in . I meet with an accident on **/**/****/ and my phone touch was damaged. I created a ticket on oneassist on **/**/**** vide ticket no. *******. But due to non-functionality of website as well as android app I was unable to upload the documents and informed to customer support many times about this at happytoassist@oneassist.in as well as on your tollfree number. Since now almost one month has been elapsed without any response where as oneassist has committed to verify in * days of document upload and submission of documents within * days. Now, I have no option but to get repaired my phone privately and have to move into consumer court against this harassment. In my experience MI protect and Oneassist is totally a fraud.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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