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gaurav filed complaint against Apple on Jan 5, 2020
On around *th December I planned to upgrade to iPhone pro ** which cost me a kidney aka *.*L. When I opened the box and used it for a week, I came to know about some display issue so I came running to the showroom for an exchange, they said "Hey box is now open we are not responsible go-to service center" I said OK.
The service diagnosed and found some yellow tint on the display. They said we can't replace the device but we can replace the display I said OK. Now they change the display and say sorry "Apple display comes with * tints Yellow, Blue & White, yours came with Yellow which only comes to know after opening the box.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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