Shahrukh Muhammed filed complaint against Make my trip on Jul 29, 2022
I had cancelled a few train tickets which I had previously booked through MakeMyTrip. Two tickets were refunded instantly through UPI means - however a refund of **** rupees shows as refunded on their system but it still has not shown up in my bank account. I tried reaching out to them but they just say the same old line of “refund has been initiated from our side - please wait until bank processes it”.
I don’t understand how much time it will take to refund money - they charge you instantly for any service, however they have no clear customer support for refunds.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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