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Shahrukh Muhammed filed complaint against Make my trip on Jul 29, 2022
I had cancelled a few train tickets which I had previously booked through MakeMyTrip. Two tickets were refunded instantly through UPI means - however a refund of **** rupees shows as refunded on their system but it still has not shown up in my bank account. I tried reaching out to them but they just say the same old line of “refund has been initiated from our side - please wait until bank processes it”.
I don’t understand how much time it will take to refund money - they charge you instantly for any service, however they have no clear customer support for refunds.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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