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Dell inspiron 3511 - Laptop replacement

Suhas P filed complaint against Dell inspiron **** on Feb 18, 2022

I had purchased Dell Inspiron **** on **th Oct **** and within * months my laptop broke while opening due to hinge issue and poor quality(plastic) of the material used. This is a product failure, and globally people are facing the same problem. Due to this, my education has effected. It's been ** days, but still, they are giving excuses and delaying. Once they said they will replace the laptop but they cancelled the request. Till today they are yet to confirm the request. I'm fed up with mailing them every day.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Dell inspiron 3511

6

Total Complaints

1

Total Resolved

16.67%

Consumer Satisfaction

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