Jeeves And Flipkart - Lack of Service under Jeeves Extended Warranty

I purchased a Whirlpool refrigerator via Flipkart along with an Extended Warranty provided by Jeeves. In June **** (around **th–**th), I raised a complaint due to a technical issue in the refrigerator.

A technician from Jeeves visited after *–* days, inspected the issue, and left without resolving it. No further follow-up was done for the next ** days, and when I contacted your support again, I was told the required parts were unavailable.

Later, Jeeves offered to buy back the refrigerator for ₹**,***, which I refused, as I had paid for the extended warranty and expected a full repair or fair compensation. I proposed a revised amount of ₹**,***, but your team insisted on the ₹**,*** offer and even sent a technician to collect the product without agreement. I declined, stating I was still negotiating with the support team.

During this time, my extended warranty expired, without any repair or resolution provided by your side. Now when I contact your support, I am told that my warranty has expired and no further service can be offered — which is highly unfair, as my original complaint was registered well before the expiry date.