Jeeves And Flipkart - Denying repair replacement against 3 years Full TV Protection Plan

Srinjoy Roy Chowdhury filed complaint against Jeeves And Flipkart on Jun 19, 2024

This is regarding the * year Complete Protection Plan for TV which I purchased from Flipkart on October **** . Now , my TV screen has no display issue from **/**/**** onwards . Registered a claim on Jeeves. Technician visited the next day , inspected the TV and verified the issue. Now , today I got a call from Jeeves offering me a refund of only Rs. ***** , which is just **% of the original price of my TV which in no way is justified and violating their policy of repair/replacement . As panel replacement is costly , they are avoiding it and offering half refund. This is totally cheating and fraud .

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Jeeves And Flipkart

Total Complaints

Total Resolved

50.00%

Consumer Satisfaction

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