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Ktm bike - KTM Service not skilled to fix an issue with the bike because of unskilled labour and charging hefty

Adesh Nalpet filed complaint against Ktm bike on Sep 29, 2019

With a recent incident (* weeks back), my bike KTM duke *** breakup down while riding.
Further on getting it to the service station - KTM authorised service station, Auto service in Banashankari near monotype.
They claimed that the teeth of gears inside the engine are broken along with clutch plate, after * weeks of work on the bike they are saying that the bike isn’t starting and don’t know how to resolve it and charging hefty amount even if I would want to get it fixed else where on labour.
Clearly the mechanics in this service station are lazy and unskilled.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Ktm bike

9

Total Complaints

2

Total Resolved

22.22%

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