Facebook Pixel Tracking

Ktm bike - Faulty engine issue not resolved

Parker filed complaint against Ktm bike on Nov 22, 2019

Not really sure where to start.. Should I regret buying one of the finest bike or should I simply curse the people, who I have to deal with post getting one!

I bought a KTM RC*** with high hope and expectation, only to discover that the bike came with a faulty engine (as found within * year of usage @ ***** kms approx).

The engine head they said needed to be replaced, for which I had to give away the bike to service center located at Kasturba Road and patiently wait for a week to get the job done. The service center people took their sweet time to get a replacement, which obviously didn’t do any justice. As the engine sound (rather noise) drastically increased post replacement.

I politely inquired with the center head about the strange noise, only to get a standard answer “this is normal”.

I further added why not replace the engine, as it is showing signs of defectiveness from the manufacturing unit (as it is just about a year old).

Again to my agony, he replied “the engine cannot be replaced, unless it shows greater malfunctioning”.

Now within another **,*** kms post the engine head replacement..the bike has come to a complete halt. The local mechanic says that the entire engine including piston/crank shaft etc etc etc needs to be replaced or repaired!!!!
It is very clear that it was a faulty engine right from the beginning!! As you guys will agree, issues are rather rare with a bike as old as ** or ** months.
Today as I dread spending another **,*** or **,*** INR for the same bike, it makes me wonder. Who should I blame?

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Ktm bike

9

Total Complaints

2

Total Resolved

22.22%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Saketh reddy on Jul 5, 2020

Ktm bike – Registration plate not arrivedClosed

I bought my bike on Feb ** ****.my registration was completed in march itself.till I didnt get my number plate. I have been asking them for my number plate from * months. there are not taking it seriously.they are s...

Adesh Nalpet on Sep 29, 2019

Ktm bike – KTM Service not skilled to fix an issue with the bike because of unskilled labour and charging heftyClosed

With a recent incident (* weeks back), my bike KTM duke *** breakup down while riding. Further on getting it to the service station - KTM authorised service station, Auto service in Banashankari near monotype. T...

Hayat Khan on Sep 19, 2022

Ktm bike – Parts issuesOpen

When I bought my bike from that time I am facing problem from my new bike, Dealer and company both not taking responsibility

Suddhatma Mukherjee on Oct 24, 2020

Ktm bike – Vehicle damaged by authorised service centerOpen

Dear all, I own a Ktm Duke *** motorcycle since August **** and have maintained , service and replaced necessary spares at regular intervals. In February ****, my motorcycle developed a fueling system issue fo...

Farhan on Feb 5, 2020

Ktm bike – Sevice response and return time delayedOpen

I had given my bike (duke ***) to ktm kasturba road,bangalore. It's been more than ** days since I gave my bike for service. They promised that they would give the bike in * days but they haven't given it yet ,but I...