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Gourinadha Gupta Jami filed complaint against Jiomart on Mar 3, 2021
Hi,
I made a purchase online with Jiomart using virtual Sodexo meal card for amount of Rs.***.**. the transaction got declined but the amount got deducted from my account. Called the Jiomart customer service and they confirmed that the refund will be processed within *days. The transaction was on **th February **** and now it is *rd March ****. Each time I raised a complaint, the ticket got closed without any refund. I sent many emails to Jiomart but no resolution until today. Raised a complaint with Sodexo also no response either.
Kindly help to resolve the issue with financial compensation for loss of time and energy.
Thank you
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