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Alvina Joy filed complaint against The Case Factory on Aug 31, 2025
It has been a week since I placed my order, yet I have not received any update regarding it. I have also been sending multiple emails, but there has been no response. This lack of communication is very disappointing and not the level of service one expects. If emails are not being acknowledged, how is a customer supposed to reach out to you?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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