Loading...
Sudeep filed complaint against Zomato on Sep 27, 2023
Ordered paneer keto paratha as well as add on item of keto halwa. Only keto paratha delivered and halwa missing. Package was sealed when delivered. Shared video and images but Zomato agent refused refund stating he is unable to contact restaurant partner. Why the restaurant partner need to be contacted when the package was sealed. Restaurant can be contacted instead to verify if due to error it is not packed. Not just loss of money worth ***/-. I had to go without food as well as get very delayed to drop kid to school, ended up taking auto spending ***+ in place of public transport.
So total loss money-***, time- ***mins(from time of placing order till I patiently tried getting resolution on Zomato chat), emotional and physical - no food, unwanted morning stress and tension which led to blood sugar spike
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Today, my wife ordered food while I was sleeping. When the delivery agent arrived, he handed the food to my wife. When she tried to pay in cash, he refused to accept it and insisted on online payment, claiming that ...
I am filing a formal complaint against Zomato Ltd., a food aggregator platform, regarding their grossly negligent service and blatant refusal to address a genuine grievance. On **/**/****, I placed an order via Z...
I have ordered food from zomato and filled delivery address manually ..zomato delayed the order and that himself cancel the order and all amount of order is kept as cancellation fees.
Hi, I ordered food from hotel junior kuppana via zomato on nov **th **** from salem branch..Though I am travelling in train no. ***** so I ordered food to be delivered in S**, seat ** and the PNR no is *********...
I received two spoiled rasmalai. They smell awful and look like they were made *-* days ago. I have been in contact with Zomato for ** days. They keep telling me that they have refunded my amount, but I haven't rece...