Swiggy - Item missing in the food delivered

Iam vijay ordered food vide order number *********** and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer executive but they have sent me a coupon of rs ** for the next order. The value of item which was missing is *** rs and who are to play with our hard core amount So refund my total amount immediately or i will proceed legally.

I have used your service for the *st time am not satisfied and faced a bad experience and you are liable for ******** ratings.