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Keerthi Teja M filed complaint against Realme on Sep 7, 2022
I have purchased(pre-ordered) RealMe Robot Vacuum cleaner (RMH****) on **th October ****. After a few months of usage, On March **, it had a battery issue as the device used to get shutdown immediately after starting the cleaning. After raising multiple service requests, the item got picked up for the service center. Battery was replaced.
Now, the same issue started again, I have raised a request again but no response from realme customer service.
I believe I have a defective device, as it has the same issues multiple times within a few months usage. Either replace the product or refund the money back.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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