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Nikit filed complaint against Excitel Broadband Pvt. Ltd on Jan 6, 2021
The issue that I have experienced was: The promised Internet speed is not coming. I get **mbps on my laptop and PC. While the promised speed was ***mbps. I have register complaints dozens of times. Excitel Customer care agents ask for the ANYDESK ID and look for the issue but still can not find it. It takes them * to *.** hrs for this and I need to be on call with them and in front of the PC or laptop for the same procedure. This is frustrating as still no solutions comes up every time. I can not register complaint after complaints and then again go through the same procedure of yours. RESLOVE THIS OR I NEED A REFUND.
It occurred on: **/**/**** and many more times in the past
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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