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Ashutosh Kumar Mishra filed complaint against Swiggy on Nov 3, 2019
I have ordered on swiggy with Chai point a resturant with *.* rating.
Unfortunately or fortunately, the tea was served cold and taste was not good.i tried to contact swigyy to replace the order which can be easy as i m not asking for refund but they didn't do.
They were arguments with me as i have words with three people
*. Sapna...ready to take feedback
*. Syed ...ready to take feedback
*. Jaspreet from escalation ...ready to take feedback.
There is nothing done for customer satisfaction neither they initiated my refund as i have to reorder tea from other swiggy associated restaurant.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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