haier refrigerator - issue Not recitified
Premkumar filed complaint against haier refrigerator on Feb 8, 2021
Hi
This is regarding my ticket **********. I have raised on **th Jan ****, and I have raised the ticket *th time still my issue not yet resolved. No update from your side. Whenever I call they say part is pending. Every time you have purchased the wrong product and not fixing properly. This time cleverly you have created a ticket in Harier customer care. Hence, Harier Technician visited and asking for charge to resolve the issue. I didn't accept and sent back him
Why should I pay if I have extended warranty in resq. If you cannot solve the issue. You can tie up with Harier and solve my issue or return my money. Otherwise, exchange product in your Reliance Digital Store.
Really, not good. I am expecting a clear answer not like "Still Part is pending" Something like that. Waiting for your reply As soon as possible.
I have escalated this issue to their higher level escalation matrix through mail. still no resolution.
Regards
Premkumar R
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