Irctc Air - IRCTC Air is not returning full refund
Narottam Goyal filed complaint against Irctc Air on Feb 8, 2021
IRCTC is not refunding the full amount. AirAsia has refunded my remaining balance (*,***) amount of the ticket IRCTC just returned only *** out of *,*** and saying. they deducted the cancellation charge. Worldwide all flights were canceled during the lockdown. But IRCTC is saying I canceled the flight so they deducted all the charges. My flight date was on **-May-**** (lockdown). So AirAsia canceled the flight and refunded the full amount of this ticket(**,***) to AirAsia wallet on Friday, ** May **** Then I booked one more flight (cost **,***) from their website using this wallet amount. So, the remaining amount is *,*** (screenshot is attached) And the same remaining amount (*,***) they refunded to the IRCTC account on **-Jan-**** and IRCTC returned only *** to me. Details: IRCTC Transaction ID:********** PNR N*YNJZ Wallet transaction screenshot is attached. Email from AirAsia is attached
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