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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Irctc Air?
If you are not satisfied with Irctc Air, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Irctc Air
But before filing a complaint, you should
a. Contact the customer support of Irctc Air first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Irctc Air - Ticket not confirmed and amount deducted Closed
I booked ticket on IRCTC air but transaction completed but ticket shown in under process after * days it's showing that reservation fail. This type of incident two times to me last time it shows fail and then I have to take a ticket on very hig...
Jun 19, 2024 by Sujit Kumar
Irctc Air - Not refunding Closed
I trying to book the "Indigo" Air Ticket(Transaction id: **********) in respect of Mr. Pulak Halder from Mumbai to Kolkata on **/**/****. Book Amount Rs.****.** had been paid via "Phonepe" but ticket showing "Not Booked". Then I called irctc...
May 26, 2021 by SUKANTA MONDAL
Irctc Air - Cancellation refund is awaited after lapse of more than 5 months Open
I have cancelled my air ticket booked from IRCTC Air on **.**.**** and journey date is **.**.**** and return **.**.**** from Delhi to Gowahati . transaction id is **********. i have sent many email in this regard but every time they are simply ...
Mar 22, 2021 by sanwta
Irctc Air - IRCTC Air is not returning full refund Closed
IRCTC is not refunding the full amount. AirAsia has refunded my remaining balance (*,***) amount of the ticket IRCTC just returned only *** out of *,*** and saying. they deducted the cancellation charge. Worldwide all flights were canceled duri...
Feb 08, 2021 by Narottam Goyal
Irctc Air - Ticket Fare Not Refunded Open
I had previously booked a ticket to GoAir through IRCTC in lockdown which was canceled after Govt. guidelines. The fare for my ticket has been returned to IRCTC by GoAir, but IRCTC has not been returning that fare for the last two and a half mo...
Dec 13, 2020 by GOVIND KUMAR SINGH
Purchased airticket in jan**** for journey on may/june **** but due to covid flights were cancelled and in july indian airlines mailed me that tickets canceled and the amounts refunded to irctc air,after receving the mail i forrowarded the ma...
Nov 25, 2020 by Binay panda
Irctc Air - Refund not credited for reservation cancelled from IRCTC Closed
I had booked the flight booked on **/**/**** from Bangalore to Kochi and the amount is deducted of Rs. ****.**. After deducting the amount got a mail that reservation failed with the transaction ID : **********. After that many i times i contac...
Nov 12, 2020 by Praveen HR
Irctc Air - Irctc air ticket not booked money deducted Closed
Hello I booked tickets on IRCTC Air app on *sep from Hyderabad to ahemdabad it's showing reservation failed but no response form IRCTC about refund please help to get refund Transaction ID :**********...
Sep 06, 2020 by omprakash jogdankar
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