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Tanish Dahiya filed complaint against Airtel on May 21, 2021
Dear Sir / Madam,
I am writing to you to raise an issue about: Broadband Internet
The issue that I have experienced was: I complained on * May regarding the low-speed Internet. I have a plan of *** Mbps Airtel Xstream Fiber. Then then the * May complaint is resolved without solving it.
Then I complained on ** May. Customer service says due to an unplanned outage your internet is not working. The company says we will fix within ** hours.
Then I again called customer services on ** May they say we will fix at the end of **th May then they give me the date **,**,**,**,** and so on.
Summary: They only extend the date, not resolving the issue
It occurred on: */**/****
They can allocate an engineer and fix the problem asap on groundwork, not on paperwork.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Tanish Dahiya
Mobile Number: **********
:
****/**, Pargati Nagar gali no *
Sonipat
******
Landline no: ************
SR: *********
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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