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Gtpl Ahmedabad Cable Tele Link Private Limited - Internet Issues

Janet Thakkar filed complaint against Gtpl Ahmedabad Cable Tele Link Private Limited on Apr 26, 2021

I have purchase a plan for * years due to COVID situation . since one month I have internet issue and from last ** days it is not working whole day and i have raise complaint and they just resolved without confirmation or issue resolved. they are constantly saying wait for ** hours and nothing else.

Technical team is stating that they haven't received any complaint for it Customer service has resolve it from backend. However, customer service is saying that we have forwarded your request technical team resolved it

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Gtpl Ahmedabad Cable Tele Link Private Limited

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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