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Vodafone India - Internet Issue not resolved by Vodafone India even after 1 month

Benjamin Paul filed complaint against Vodafone India on Feb 18, 2018

Hi,
I had bought vodafone *G MIFI R*** Hotspot on **st Jan **** and registered a complaint on the same day for experiencing poor connectivity and speed and * or * days later registered one more compliant now they played a trick they automatically closed my *st complaint without my consent and without resolving it and said they only consider the latest one.

Even after on several follow ups through mails and calls and they sending their field executive still my issue is not resolved but my bill is already generated for the *st month. They are not at all taking any serious measures to fix my issue other than asking me to wait.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Vodafone India

78

Total Complaints

41

Total Resolved

52.56%

Consumer Satisfaction

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