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Mohammed Samiuddin filed complaint against Act Fibernet on Mar 6, 2019
I took a new connection User Name: ************ from Act fibernet. Paid *****/- rs for ** +* month yearly subscription. I am really unhappy about the service. At the time to the connection they told me within ** hours connection will be established and till now * days passed no internet till now. Neither the technical lead nor the technicians or sales lead is responsible.
ticket no: sr*************
ticket no: sr*************
Sent an email to the nodal office, after that they share me another ticket sr************* and informed me that issue is going to fix by **/**/**** *.** PM.
Really ashamed of act services. Its nothing but harassment after paying the amount. Now I am going to cancel my cheque. I don't want to continue with the act. I request you please take any necessary action on this case or guide me so that it helps another Indian citizen.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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