Vigneshwara Salivahanan K filed complaint against Swiggy instamart on Mar 30, 2025
I recently placed an order on Swiggy Instamart for *kg of Udhayam Urad Dhal which is ₹*** but upon delivery, I received only *kg and ***gms, leaving ***gms missing.
Order details:
Location: Thiruvananthapuram
Date: **th March ****
Order ID: ***************
Item Ordered: *kg Udhayam Urad Dhal
Item Received: *kg + ***gms
I requested assistance on their chat support but was asked to email them, sent an email but got the response that they will not provide a refund or a replacement.
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
81
Total Complaints
46
Total Resolved

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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