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Shaikmohammad usaf sharief filed complaint against Zomato on Jul 6, 2022
I have ordered big * from KFC through Zomato at time around ** ..i have paid through online and i have recieved after thirty to twenty min .after i have seen package it's just one pack closed of hot crispy and smokey wings which is no sustainable even after seeing the chicken it taste like road side one which is more bigger than my finger and i have recieved chicken which is not a wing i can find out one of it and others are of different type which is unable to consume ..and i tried to contact support to resolve my issue i tried with chat without even hearing my side they been transferring they just stating that mail to respective site ...so as i did stating that incorrect order arrange a call so that it will be easy to resolve and i waited for mrng to get their response still..have got and afternoon i got stating that we can't do anything about that ..and i replied again arrange a call for me to state what's the matter and i tried explaining with the pics j have taken in advance that day ..as the order it self seems sus and all packed in one box and smokey one feels it's not from KFC not a like as it taste in dine in at kfc and as per chicken it got one piece and others are of breast and one was of the type i can't recognise and even though i ordered big * chicken still i got this...but as per my surprise i didn't get any chance to explain they just keep on declining my reqst ..i hope it makes service and solve my issue regarding that i wasted all my ***/- and waste even my coupons on that
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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