AJAY KAPOOR filed complaint against OLA on Jun 27, 2025
I took a ride in Bangalore from the city to Kempegowda international airport, the price was showing ***(using sone ola coins), but at the time of the drop the driver asked to pay *** ( *** plus *** toll charges) which i did as it was getting late for the flight, few minutes lates when I raised the concern on ola app they were not able to resolve my issue and provide a refund, I raised the issue with Ola on X as well and all they did was pushed the issue to their backend support team and they did what they do the best "NOTHING" by saying the payment was made using a third party app so Ola can't do anything

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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