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Gozo Cabs - Incomplete Refund Issued

Dhruv Bansal filed complaint against Gozo Cabs on Nov 22, 2023

I have booked the cab and paid advance **** and after contacting customer care executive "Avijit Bera" He assured me that Cab details will be provided by **th, however he stopped reply for follow-ups and I cancelled the booking well before **hrs of pickup date i.e **th Nov. Now, refund of Rs.**** is processed i.e Rs.** is deducted without any reason. It was clearly mentioned ***% refund will be initiated.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Gozo Cabs

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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