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Devendra Narayan filed complaint against OYO Rooms on Dec 26, 2018
I have booked a hotel called Sri Sai Nivas Inn for date range: **/**/****-**/**/****. Booking ID: HANV****.
I have booked * rooms. Hotel’s image was not matching with actual one. Also staff behaviour and service is worst. They gave dirty blanket(not washed as well), when I had asked for replacement they took it back but didn’t provide the other blanket.
Called ** times to oyo rooms ********** for change the property or refund but every time they said, “we will call u back or ground staff is no reachable as they are PM of the country”. I had never received any call from there end. I’m fed up calling these guys, and want to escalate this issue to the higher authority. Please sir I need refund, I need my money back
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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