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Deependu Mandal filed complaint against Myntra on Nov 4, 2023
I ordered a black men's Titan wristwatch from Myntra, but when the package arrived, I was in for a shock. Instead of the watch, a low-quality T-shirt was inside. I reached out to Myntra's help center, and they assured me they'd investigate. However, the problem was far from resolved.
Weeks passed, and they kept marking my issue as resolved, despite it being far from it. I had to keep calling them repeatedly. Finally, after a month of back-and-forth, they hit me with their "conclusion." According to them, they sent the right product, and any mix-up was not their problem.
This whole ordeal has left me frustrated and disappointed. It's hard to believe they won't take responsibility for their mistake.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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