Loading...
Gaurav Pathak filed complaint against Oyo Hotels on Jun 15, 2024
Booked Oyo Hotel Raj Ratan in Ahmedabad. Booking ID - ZRUV****. During Checkin the hotel denied to provide the room and demand for Rs.***/- Extra. I said that i will complaint to Oyo regarding this, then they told me that if you complaint to Oyo then i denied to offer the room and Cancel your Booking. Then i talk to Oyo Customer Care and Oyo customer care told me to pass mobile to Hotel Manager. The Hotel manager in front of me told to oyo representative that i have not received the booking. After some discussion the Hotel manager told to oyo that i will provide the room and then disconnect the call. Then after that he again told me that if you want checkin then you have to pay extra Rs.***/-. The Hotel manager is playing games with me. In that situation i agreed to pay the amount. Now the oyo denied to provide me the refund because the hotel manager told them that they have provided me the upgraded room. But i have received the same room, No any other room has been given to me. The hotel manager is playing games.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had booked hotel through OYO on **/**/** in Noida.I was new to the city,so I followed Google map.On reaching the place I found the there was no hotel in that place and no one knows about that hotel.It was a reside...
My booking was not honoured by the hotel and Oyo in the first place when they are denying us check in.Now when I've asked for refund they've given me only **% of the amount
I have booked an Oyo property from an Oyo app. I paid **** for the cab services to reach to the hotel. They denied giving the room by saying that they are not tied up with Oyo anymore. I had to pay **** for the inst...
I booked a room in Oyo directly to the hotel. Before I am in I gave all my details company GST number, address and company name also at the reception. After I asked the bill they just gave me only invoice they did n...
It was my daughter's birthday (*th October ****) for which I booked Oyo room in **** wt noida. We were * adults and my * yrs young daughter. (Me, my husband, my mother and my daughter). Due to rate difference we d...