Makemy Trip - Holiday booking vide booking ID

Thiyagamurthi Poorasamy filed complaint against Makemy Trip on Jan 16, 2022

Booked holiday package to Andaman based on the offer "Free cancellation" in their website, vide ID NL************* on ** December **** for the dates ** Jan **** to ** Jan ****.
Relationship Manager contact/whatsapp number ********** whose name is Nidhy Bansal with whom I contacted on ** Jan **** requesting for updated itinerary but I was asked to wait.
I have sent Covid restriction details of South Andaman authority on ** Jan **** followed by reminders on ** Jan ****.
I have sent formal mail on ** Dec ****due to the delay in response, attaching the circular and asking for the confirmation to avoid additional travel expense such as RT-PCR tests, taxi booking, etc.
** Jan ****, Nidhy Bansal sent me a reply giving options which involve additional demand of money from me. I accepted for date change but not accepting extra cost demand.
Further mails from Nidhy Bansal having contradictory in nature and made frustrations. I tried to approach their management but could lead to dead end in all the way tried. Now I realized that it is a cheat.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Makemy Trip

Total Complaints

Total Resolved

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