Hisense - Hisense delivery defective Tv not able to resolve Complaint
Ashwani parmar filed complaint against Hisense on Nov 21, 2024
I had bought the Hisense flagship TV, which was defective so after around two months they replaced the TV with the defective one again. And now it's more than a month still I don't have any update, every time I call or email they ask to apologize and say we are working on the same but no outcome, I have already wasted *+ months still no result and even they saying they won't extend the warranty. And still, I don't have any idea when this would get solved. (I am mentally harrassed by the brand) even after spending a hefty amount, I am not able to use the product.
*st complaint:-
Dear Valued Customer! Your service request has been recorded with request No. ********** Our team will be in touch with you shortly. - Hisense Support Team
*nd Complaint:-
Dear Valued Customer! Spare part for service request ********** dispatched to our Service partner. They'll contact you upon receipt. Hisense Support Team
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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