Hisense - Hisense delivery defective Tv not able to resolve Complaint
Ashwani parmar filed complaint against Hisense on Nov 21, 2024
I had bought the Hisense flagship TV, which was defective so after around two months they replaced the TV with the defective one again. And now it's more than a month still I don't have any update, every time I call or email they ask to apologize and say we are working on the same but no outcome, I have already wasted *+ months still no result and even they saying they won't extend the warranty. And still, I don't have any idea when this would get solved. (I am mentally harrassed by the brand) even after spending a hefty amount, I am not able to use the product.
*st complaint:-
Dear Valued Customer! Your service request has been recorded with request No. ********** Our team will be in touch with you shortly. - Hisense Support Team
*nd Complaint:-
Dear Valued Customer! Spare part for service request ********** dispatched to our Service partner. They'll contact you upon receipt. Hisense Support Team
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