OYO Rooms Delhi - have paid full amount via Phonepe but Hotellier denied checkin and then my booking got cancelled aut

Khalid Khan filed complaint against OYO Rooms Delhi on Aug 10, 2020

I have first book Oyo ***** and made
a full
payment via Phone pe. Reception person denied checkin by saying he need cash, i have spoke with Oyo customer care regarding the same but nothing has been done and suddenly my booking was cancelled. So what about the money of **** INR that i have paid via phonepe. Oyo Customer support is not responding my check in date was **/*/**** Booking ID is OIGH****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

OYO Rooms Delhi

Total Complaints

Total Resolved

25.00%

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