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Swiggy - Harsh language of delivery boy

Ayesha Fathima filed complaint against Swiggy on Jul 18, 2019

Actually, my friend ordered food for me in swiggy. Later I got to know that she has given a wrong address. When I apologised and tried to guide him to my location, he started yelling at me and that made me feel so worse. I cancelled his delivery and asked him to have my order. My friend paid for it online. Harsh words hurt.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Swiggy

1978

Total Complaints

1022

Total Resolved

51.67%

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