Bonika Sharma filed complaint against Paytm on Apr 29, 2021
Had ordered liquor online and the vendor requested to make the payment online on Paytm and then online he can realise the order. Amount was ****, I transferred and shared the screen shot that I paid the amount, he said he didn't recieve the information, he asked me to scan **** I did and the money got deducted from my account. He said you need to scan the QR code again as I haven't recieved the payment. I again scanned and **** got deducted. I request for the refund and he said I will send you in a minute please be on the I am sending you a QR code you have to scan and the balance amount will come back on your account. I scanned and this time **** deducted from my account. When I informed him he said keep checking your account and I will be on call soon I will reflect on account when nothing came, I asked me send me the money back he sent me another QR code to scan now I lost **** and I wanted my money to be back on my account and I was furious and the last QR code he sent me was ***** and I lost this to and then I realised it is something wrong

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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