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Vu - Got the damaged product from flipkart and no refund

Rahul Kumar filed complaint against Vu on May 8, 2018

i have purchased the vu led tv ** inch including * years warranty from flipkart. tv screen panel has gap between panel and frame. if you touch it entire screen is going back. so in the first attempt, i got the replacement which was also having same problem. in the description in flipkart nowhere it is mentioned that screen will have gap. replacement product also having the gap between frame and Led panel. dust and other particle can enter and damage inner component. no other branded tv has such gap I have checked for many showrooms.

Please help me to get the refund from flipkart.

please let me know if anything need from my end.

Regatds,
rahul

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vu

15

Total Complaints

9

Total Resolved

60.00%

Consumer Satisfaction

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