Loading...
Sudhish Sitaram filed complaint against Tata Cliq on Oct 16, 2021
Bought a HP Laptop HP Laptop **s-fq****TU i*|**th Gen|*GB|***GBSSD+**GBOptane|**.* inch|W**+MSO|INT Graphics|Jet Black from Tata Cliq, order number: *********, and the same got delivered in * days' time. When I configured the laptop, was shocked to see the warranty period was only for ** months, against the claim of ** months!
This clearly means, the laptop was opened and configured earlier as well and the warranty clock started from the day it was opened earlier.
I have been speaking to several Tata Cliq representatives in last * week but failed to get a resolution here. Evwry time I call/email them, there is a resolution time of ** hrs that is being asked and there is no revert from them!
Further, to my disappointment, today when I spoke to the executive from electronic returns team, (Akshata), I was told to approach HP service center (after * weeks of follow up), to get a job sheet without which they won't entertainmy request. If there is a purchase happening from an ecommerce portal, why should customer run around for these documents. on top of this, she hung the phone on my face!
Such a ridiculous response by the TQ team. My first ever shopping experience with them and the worst experience I ever had. Strongly discourage people to buy from Tata Cliq
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I bought a watch with order ID: *********. The delivery guy did not turn up till Aug ** which was window for pick-up on ** Aug I went to my native and raise a ticket ID ******** saying that feck pick attempt was rep...
I ordered a black baiomi bag on ** july and I returned that product on ** july because of size issue. The product was picked up by the delivery partner but after two days I got to know that pickup was unsuccessful b...
I ordered Puma sneakers shoes from company Tata cliq on **rd June . I got a message on **th June that your package has been delivered successfully. But I have not received anything,not even a call from delivery boy...
My account has been disabled with no prior intimation. I have been told that it is due to a high return volume but the products i receive are not in proper condition and are not of the material mentioned on the webs...
I ordered a jacket from TATA CLIQ and money was deducted from my account but they said that order was not confirmed and now I have not received my refund