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Thomas Cook INDIA Limited - Gift Card redeeam issue

Rishabh Sachan filed complaint against Thomas Cook INDIA Limited on Jan 9, 2024

It's regrettable that the information on your website is inaccurate, potentially leading to the dissemination of false details. I am considering taking this matter to the consumer court. Despite purchasing a gift card, the website indicates that it should be redeemable online. However, during the checkout process, the option to make payment using the gift card is unavailable.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Thomas Cook INDIA Limited

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

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