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Videcon D2H - Frequently showing signal not available

Prathibha Balakrishnan filed complaint against Videcon D2H on Jun 15, 2020

Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make to lodge complaint and technician comes are does something and have to pay ***-*** rupees per all the visit. This is just keeps continuing for now around *-* times. Also they are not refunding the amount for which i have not received any service also, telling that they don't have provision of refunding the amount.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Videcon D2H

32

Total Complaints

24

Total Resolved

75.00%

Consumer Satisfaction

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