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Excitel Broadband Pvt. Ltd - Frequent Internet Disconnection

Vidit goyal filed complaint against Excitel Broadband Pvt. Ltd on Oct 25, 2020

For * month, I am facing frequent disconnection problems. Every time I call customer care, they tell me that there is some fiber cut in the area. On most days, the speed is extremely low.
Even after making numerous calls, opening support tickets, my problem is still not resolved.
Moreover, the behavior of Excitel regional partner (OSGT) that is responsible for connection in our area, is abusive.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Excitel Broadband Pvt. Ltd

23

Total Complaints

8

Total Resolved

34.78%

Consumer Satisfaction

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