Freecharge - Freecharge is not providing refund for failed transaction
Vinay Acharya filed complaint against Freecharge on Jul 14, 2018
I made a payment to "FYND" through Freecharge, which failed at FYND, they have provided refund code, but Freecharge customer care is not understanding. (the transaction gateway is Razorpay), can you please help me get refund.
Transaction ID : M****KpRTOHNpi_pay_AUL*qyPLJiwT*P_*
Transacted on : *nd Jul ****, Mon, *:** PM
"FYND" Authorization Code (Refund Reference Number) for the transaction is *nJE*OoNJLXiLu_FY***************_*
There are several tickets raised and mails forwarded to Freecharge and also mails sent to Razorpay, both are denying the fact that refund has to be made by them and keep asking me to go back to fynd.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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