Loading...
Shyamal Mukherjee filed complaint against PayTM on Jan 13, 2020
On **.**.**** around **:** hours undersigned received a call from phone no **********
Informing that he is a representative of Paytm and that I need to carry out token online
transactions of Rs **/- or **/- through each of my saved cards in the Paytm wallet for KYC
authentication/ compliance. The person kept me guiding online to carry out the same and it
was going on for nearly one and a half hours. During the process a total transaction of Rs *
lakhs approx was made from my various accounts involving credit cards of HDFC bank (*lakh), ICICI bank ( ** thousand ) and Savings account ICICI bank (** thousand) either through paytm wallet or direct transactions. The details have been shared in FIR lodged with cybercrime branch Kolkata police, HDFC bank, ICICI bank and paytm. Paytm has not intimated any details of investigations nor followed RBI guidelines for protecting customers' liabilities in spite of reporting within hours.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team
I had requested deactivation of my Paytm Soundbox account in ****, but the request was not acted upon at that time. After several follow-ups, the Soundbox was finally picked up and returned last year. Now, the Pa...
Took a payment of **,*** from the customer , it showed success on the customers end , verified details and let them go. Some time later I check my machine and it shows the payment failed. Talked to customer care and...
पेटीएम वाले साउंड बॉक्स लगा कर गए उन्होंने कहा था यह फ्री है लेकिन उसके बाद पैसा काटने लग गया और जब पेमेंट लेना बंद कर दिया तो उन्होंने साउंड बॉक्स वापस लिया और कहा कि अब पेमेंट इसमें से नहीं कटेगा लेकिन एक महीने बा...
Paytm agent opened a merchant account and after some months when i closed my shop i returned all their equipments and cleared all the charges but they r not closing my merchant account and charging me fee every mont...