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Shubham Aswal filed complaint against Flipkart on Oct 29, 2019
I had ordered marshall Stockwell Bluetooth Speaker on **/**/**** and received on **/**/**** but when I received before unboxing we started video recording and found some tiles and old radio of the ****s. I raised a complaint against it on Flipkart to return and refund the product. On the very next day product picked up on **/**/**** at around **:** by E kart. I got the message on the same day around **:** from E kart that Pick up cancelled: PIckup of marshall Stockwell Bluetooth Speaker with tracking ID FMPR********** from flipkart.com has been cancelled as you decided to keep the product. After picking up how can E Kart say that your pick up is cancelled and he didn't update it to Flipkart? When I had some words with the Flipkart executive that he picked so why it is not updated on the app. Again I called to Flipkart their support executive are dumb they are not even updated and now I want compensation too because my hard-earned money got stuck and the headache they gave me it doesn't allow me to focus on my work. Please help
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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