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Vishal Thakur filed complaint against Swiggy on Jan 19, 2019
delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed that he is paid less so he got irritated and apologised.. he did not deliver the food.. I did not cancel the order.. and I was charged ** Rs for cancellation.. order I'D ***********.
they don't care abt customer service.. I have call recording and screenshots... Please ask if needed... vishal**thakur@gmail.com
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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