Chapterone Book Stores - Fraud ChapterOne Bookstores
Amanda filed complaint against Chapterone Book Stores on Jun 30, 2020
Bookworms, please steer clear of Chapterone Bookstores. As an avid reader who also runs an online interactive reading group, I order books all the time from various platforms and this time around I placed an order via ChapterOne. It has been * days and they have neither processed the order nor cancelled it and their customer care rep Priya (via their online help desk - there is no phone number) has also absconded. When I took to social media to complain about the issue, they banned me from commenting on their FB page about the problem. And, even though they've seen the Insta story I put up, they are still refraining from processing or cancelling the order!
Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Pratik Tamgole on Oct 17, 2022
Chapterone Book Stores – Order is Processing for 4 days no status is being provided customer service is also not respondingClosed
I ordered a set of books from ChapterOneBook Stores(Order #: ****, Cost: ****) on the **th of October, ****. I haven't received any communication as to what is going on with my order, and I haven't been given any a...
Abhilasa Das on Aug 11, 2022
Chapterone Book Stores – Possible case of scam against meClosed
I placed an order with ChapterOne Bookstores on **-**-****, for a copy of "Gone Girl". I paid the amount (Rs ***) instantaneously but till now (**-**-****) the book hasn't arrived. Nor do i know of the state of affa...
Sarah Gupta on Jan 24, 2022
Chapterone Book Stores – Amount paid package not even shipped Closed
I placed a prepaid order (Rs. ***) on September *, ****. Since it was a gift and the occasion had passed, I asked for a cancellation. However, their customer service is horrible and no one responded. Since then I've...
Shivangi Neeraj on Aug 8, 2021
Chapterone Book Stores – Order not processed Closed
Do not buy anything from this online book store. I placed an order, the money was debited from my account but their "Orders" page say that i have not placed any order. They just suck money and don't give you your or...
Charitha on Apr 2, 2021
Chapterone Book Stores – Amount paid but the product is still not shipped even after a yearClosed
Waiting for a book from last year, I still didn't receive it and no response from their customer support. If they are not capable of running their business or doing a delivery, just refund the customers. That's basi...