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Praveen kumar filed complaint against Agoada on Dec 30, 2020
I made booking at Hotel “Villa Del sol-Goa” when I’ve arrived their the hotel is not operational, tried contacting hotel service number provided in the app but to my strange he said “ This property is due for demolition & not accepting any bookings “ same I’ve informed the Agoda thru customer care over the call. They said they can’t cancel the booking neither they refund the amount. This is completely fraud activity by the Agoda team. Now they’re not even answering my calls.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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