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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoada?
If you are not satisfied with Agoada, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoada and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoada
But before filing a complaint, you should
a. Contact the customer support of Agoada first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Agoada - Refund of amount alongwith compensation Closed
Sir, I had booked hotel from Agoda official App of Hotel Bikaner Haveli Jaipur for **rd December to **th December , **** of which I had received booking confirmation after paying amount in advance but the moment we entered the Hotel the bo...
Dec 29, 2023 by Shalini Thakur
Agoada - Funds debited booking not confirmed not received refund Open
I was trying to book Fairfield by Marriott. Agoda showed the least pricing. On **st Aug **** / **** India Time, I transferred Rs. **** from my Canara Bank account no. ************* using **********@paytm, which was transferred to Agoda UPI ...
Nov 15, 2023 by Debabrata Nayak
I have booked * person. * adult & * kids Send confirmation voucher only * adult...
Oct 22, 2023 by Brijesh Patel
Agoada - AGODA HITEL CHECKING FRAUD Open
Hotel manager is denying my check in and Agoda is not helping me in this nor reimbursing my payment....
Sep 30, 2023 by Mohammed Saqib Irshad
Agoada - Payment not Received Closed
My Booking ID, ********* our booking for your stay at Flagship Hinjewadi Infotech Park was already cancelled on May *, ****. Booking details: Check-in date: May *, **** Check-out date: May *, **** Original price: INR ***.** The ...
Jun 17, 2023 by Khayum M
Agoada - Refund Closed
I have booked Golden Cottage Yercaud located at yercaud through agora.com on June *.While booking it asked for full payment including taxes amount Rs.****.** using card (Debit/credit).I booked through debit card.Then it asked for OTP.I entered ...
Jun 11, 2023 by Dhatchinamoorthi M
Agoada - Booking cancelled but money not refunded Closed
my booking id is *********. money was deducted from myaccount on *th june. my booking got cancelled giving payment error reason but my money is deducted from and i didnot get any refund. ...
Jun 05, 2023 by Saifulla Ansari
Agoada - Cash back not received Closed
The cash back amount was supposed to be credited with * days from the date of request. I still haven’t received any amount from Agoda. It has been more than two weeks now. It just says processing ...
Jan 18, 2023 by Anahita Irani
Agoada - Couldn t Board the flight because of checkin not allowed for the booking Closed
I did flight booking via agoda and I was looking for web checkin but unable to process for the bookings so I went to airport and started processing but somehow there was no boarding pass and checkin option generating for my booking I was wai...
Dec 27, 2022 by Ravi
Agoada - Scam room booked from the app but hotel denied to alot room Open
Worst experience ever in booking room with this app..as I have booked room for my parents. When I tried to contact the hotel they replied that booking is not confirmed by their side due to payment issue as room rate is higher then what I have p...
Dec 26, 2022 by Palak Banasal
Hello, I have Booked from Agoda for last weekedns (**th Aug - **th Aug) - Treebo Trend Royal Palace Chikmagalur. As per booking Breakfast & Water are supposed to be free but when we went there, hotel people declined and we had to spent lo...
Aug 16, 2022 by Ambar Seth
Agoada - Booking not showing and Not able to cancel Closed
I book a flight from Raipur to Bangalore. My booking ID is *********. I am not able to find the booking in my login and also not having feature to add my booking. I want to cancel my booking but no option to cancel....
Aug 04, 2022 by Kishor Kumar Sinha
Agoada - Refund of the booking Closed
I booked hotel madhuram, Patna on * July **** and paid ****.** rupees online.. While contacting the property I got to know that they don’t allow unmarried couple to check in.. I tried contacting Agoda but got no response . Please help me ...
Jul 04, 2022 by Manish Rai
Agoada - Denied service from hotel with advanced payment Open
I have booked on *th Jun one day advanced full payment by debit card for hotel booking at Puri on hotel- PP Palace for **th Jun through Agoda.(amount-Rs.****.**) But PP palace hotel fully denied to provide hotel room due to online booking. My b...
Jun 12, 2022 by Chinmoy Roy
Agoada - Price escalation by agoda Closed
Agoda has given me hotel room at INR***,*** while the actual cost was INR***,*** and are now not giving me the price difference as per the policy...
Mar 29, 2022 by Rahul chopra
Agoada - Payment Deducted but Booking not confirmed and later got cancelled Closed
I booked a flight ticket from Pune to Delhi due to Covid emergency via Agoda. The amount got deducted from bank and was said confirmation mail will be sent to you within ** hours. Next morning I came to know that my reservation was failed and t...
Apr 26, 2021 by Ankit Kulkarni
Agoada - Hotel refusal after confirmed booking Open
Matter -Re: Agoda Booking ID ********* Check-in March **, **** SFEN S:JH PCXX HCEN A:UHGN BID(*):********* Despite of receiving two confirmation mails from Agoda and OYO of the above mentioned reservation, at the time of check-in we were r...
Mar 16, 2021 by Abhijit Sengupta
Agoada - Booking was canceled but amount debited Open
I was about to book the Hotel and all the steps done finally the payment has been done. The amount has been debited from my account but I didn't receive the booking ID or any confirmation emails from them. I contacted them via email but they si...
Jan 16, 2021 by sathyanarayanan
Agoada - Fraud Agoda Open
I made booking at Hotel “Villa Del sol-Goa” when I’ve arrived their the hotel is not operational, tried contacting hotel service number provided in the app but to my strange he said “ This property is due for demolition & not accepting ...
Dec 30, 2020 by Praveen kumar
Agoada - Money not yet refunded Closed
I have done flight booking with Agoda.com... after few days I cancelled it online by calling to airlines. It’s already been a month but I didn’t recvd my money back from Agoda.com airlines said they had given to Agoda in ** hours and it one...
Dec 24, 2020 by Ankit Jain
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