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Manjeet singh filed complaint against Zomato on Dec 26, 2018
I ordered my food @*.**
the delivery time was **-** minutes
after one hour aprox I contacted customer support via chat
they told me your order was cancelled.
As my house owner locked the main door i can't go out side.
totally disappointed from zomato.
Customer service representative told place another order
I placed another order
After ** minutes new order is declined by zomato
I had a word with both restaurants they told your order is ready but no one is came to pick.
How much bad service you have.
Me and my brother sleeping hungry tonight
And credit goes to zomato.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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